Website Terms and Service Conditions
These terms explain your responsibilities while using our flower shop website and related services. Please read these details carefully before proceeding with any interaction or order.
Last updated December 24, 2025
Agreement and Consent
By accessing and using our site, you accept these terms and our privacy policy. If you do not agree, please do not use the website or place orders. Continued use represents acceptance of any updates posted here.
Definitions
Certain terms are defined here for your convenience. Throughout, 'the Site' refers to ixaraovexo.sbs and affiliated services.
'User' means any individual browsing or interacting with our website and services, including customers and visitors.
'Order' refers to any request and purchase of flowers, bouquets, or related items made on our Site.
'Content' includes text, images, graphics, and materials shown on the Site, owned by us or our partners.
'Services' covers all online shop functions, flower delivery, arrangement design, and customer support.
Service Usage
Please use this website lawfully and for intended purposes. Activities that threaten site integrity or customer trust are prohibited.
Eligibility
Users must be legally able to enter binding agreements as defined by Malaysian law. If under 18, seek parental consent before using our services.
Minors should have adult supervision when placing orders.
User Responsibilities
Users must provide accurate information and comply with all transactional requirements. Account security is your responsibility.
Prohibited Actions
The following activities are strictly forbidden and may result in service denial.
Intellectual Property
All materials, designs, and photos on the Site are protected by copyright and may not be copied or reused without prior written approval. Trademarks and service marks remain property of their respective owners.
User Uploaded Content
If you submit content to our site, you agree it is original and does not infringe on others. We reserve the right to remove inappropriate content at our discretion.
Rights Regarding User Content
By uploading or posting content, you give us permission to use, display, and adapt it as part of our service or marketing.
Privacy and Data Handling
Your personal information is protected under our Privacy Policy, which outlines collection, storage, and management of data. Please review it for details on your rights.
See Privacy PolicyDisclaimer of Warranties & Risks
Our service and materials are provided 'as is' without explicit promises. Your use is at your own risk and we do not guarantee uninterrupted access or error-free operation.
General Disclaimer
We strive for accuracy but cannot assure completeness or perfect functionality. Results may vary.
Limitation of Liability
We are not liable for any indirect damages, loss of data, or issues arising from use of this website or products.
Indemnity
You agree to hold us harmless for claims resulting from misuse or violation of site rules or rights of others.
Resolving Disputes and Claims
We encourage amicable settlement of disagreements. If disputes persist, the following steps apply.
Arbitration
Unresolved disputes will be handled by an independent arbitrator according to Malaysian regulations.
Arbitration decisions are binding except where prohibited by local law.
Online Dispute Resolution Platform
The European Commission offers a digital complaint portal for cross-border issues. While we primarily serve Malaysia, you may access this resource if needed.
Go to Digital ResolutionPartial Invalidity
Should any provision be found invalid under law, the rest of these terms will remain in effect.
Full Agreement
These terms, along with related policies, represent the entire agreement between you and our flower shop.
Applicable Law and Jurisdiction
Malaysian law applies to all terms and disputes involving our shop and website.
Ending Use
We may restrict website access or cancel orders if these terms are violated or for operational reasons.
Policy Updates
Terms are reviewed and updated as needed. Continued use after changes constitutes acceptance of revised conditions.
Contact for Questions
Contact us with queries about these terms or your user rights through the channels listed below.
Contact Email: content@ixaraovexo.sbs
Contact Phone: +60 5-840 0448
Shop Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia
Effective Date: December 24, 2025
Version: 1.0