Privacy Policy Commitment
Your privacy matters, and we are dedicated to protecting your personal information.
What Information We Collect
We collect the data you provide through online forms, direct communication, or while using our website. This includes both personal information and technical usage details.
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→Full name for order and delivery
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→Contact details such as phone or email
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→Recipient information for delivery
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→Payment method and transaction data
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→Website usage analytics
Rest assured, information collected is only used to fulfill orders, manage requests, and improve our service quality.
How We Use Your Data
Your data enables us to process orders, arrange accurate deliveries, update you on status changes, and answer your questions efficiently.
We may also use data to enhance our website, measure performance, and customize your experience. Your details are never sold to outside parties.
Your Rights and Choices
Malaysian data protection law provides rights to access, correct, or request removal of your data. Please contact us to exercise these rights at any time.
Right to Access
You may request a copy of your data held.
Correction Rights
Request correction of inaccurate personal data.
Erasure Rights
Request removal of your personal data held.
Data Portability
Request transfer of data to another service provider.
Data Sharing and Disclosures
Information may be shared with delivery partners or service providers who assist with logistics and operations.
When required by law, data may be provided to authorities. We do not sell your personal information to any third parties.
How We Protect Data
We implement secure systems and protocols to safeguard all information, including encryption and restricted access on a need-to-know basis.
Regular reviews and updates are made to our security measures to keep data protection standards high.
Contact for Privacy Matters
Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia
Phone: +60 5-840 0448
Email: content@ixaraovexo.sbs