General Service Disclaimer

Important Notice:

No outcomes or results are guaranteed.

Treat floral care and handling as general information only.

All information and recommendations on this site are provided in good faith but for general informational purposes only. Our flower shop makes no warranties or promises beyond order fulfillment and accepted service standards.

General Information

The actions and results described on our site may differ due to individual handling, transport, or environmental factors. Always follow provided care instructions and contact us if issues arise. Results may vary.

Limits of Responsibility

Our liability is limited to flower arrangement and delivery services as described.

  • We do not guarantee floral lifespan beyond standard expectations.
  • Any damages during transit are minimized but may still occur.
  • We are not responsible for delayed deliveries due to events outside our control.
  • Lost orders due to incorrect addresses are not our liability.

Content Accuracy Disclaimer

All guides, flower care tips, and site content are for informational use only. We strive to present data accurately but cannot guarantee absolute completeness, currency, or that the site is error-free.

Users should verify all care tips for their specific flower types.

Advice Limitation

Information does not substitute for professional or botanical advice. Contact a qualified expert for complex care questions.

Outside Links

Links to other websites are provided for convenience only and do not imply endorsement or complete accuracy of external content.

Results May Vary Disclaimer

Individual results depend on care, storage, and transport conditions. We do not promise identical experiences for every customer.

Variation of Results

Flower condition, longevity, and appearance can differ between orders due to natural variation and transit environments.

Financial and Transaction Advisory

Payments and charges are transparently described in each transaction.

  • We do not provide refunds except where required by law.
  • Pricing is shared clearly at checkout and may change depending on supply conditions.
  • All transactions are processed securely and in compliance with Malaysian law.

Jurisdiction and Applicability

These disclaimers and policies only apply to services rendered by us in Malaysia.

Customers outside Malaysia are responsible for compliance with their region’s rules.

Our policies are interpreted and enforced under Malaysian law.

Users must adhere to applicable local regulations when ordering or receiving flowers.

Indemnity

Customers agree to hold us harmless for actions outside provided guidelines or misuse of our services.

Severability

If any part of this disclaimer is found invalid, the remainder will continue to apply.

Updates

We reserve the right to revise this disclaimer at any time. Check this page for regular updates.

Contact Us

If you have questions about this disclaimer or need clarification, use the provided contact details.

Email Address: content@ixaraovexo.sbs

Phone Number: +60 5-840 0448

Shop Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia

Effective Date: January 14, 2026

Last Updated: January 14, 2026